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Confidentiality Protocol

Privacy Policy

Last updated: Autumn 2026

1. Client Confidentiality Commitment

At Royale Aaroma, client discretion is paramount. We do not sell, rent, trade, or share your personal contact details, residential address, or purchase history with any external advertising brokers, data aggregators, or unauthorized third parties.

2. Information We Collect

When you consult with us via WhatsApp, order through our storefront, or subscribe to our private correspondence guild, we collect basic delivery coordinates: your full name, mobile phone number, delivery address, and email. This data is strictly utilized for shipment fulfillment, order tracking, and private release notices.

3. WhatsApp Communication Security

All direct correspondence via WhatsApp benefits from WhatsApp’s end-to-end encryption. Our internal customer support database is strictly restricted to authorized concierge staff.

4. Payment Information Handling

We do not store your bank account details, UPI PINs, or credit card numbers. All digital transactions are processed securely through certified Reserve Bank of India (RBI) authorized payment gateways.

5. Communication Opt-Out

You may unsubscribe from our private correspondence emails or WhatsApp broadcast list at any moment by simply replying "STOP" or notifying our concierge.